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Got Questions?

OUR COOKING PROCESS

What’s the bad stuff that doesn’t go into your food?

We don’t add salt or sugar.
We don’t use artificial preservatives.
We don’t use artificial food additives.


What dietary needs does HaruPlate’s food cater to?

Common allergens like nuts are catered for. Please see the specifications listed under their respective products.


Where is your food cooked?

All our food is cooked and packaged in Singapore.


How are your ingredients sourced?

Our ingredients are sourced from local farmers and suppliers. Only all-natural ingredients are used in our food.


What are the nutrition and safety standards you meet?

Our facility is AVA-approved, ISO-certified, and Halal-certified.

Working with our nutrition partner, we help create meals that meet, and surpass, the nutrition standards set by Singapore’s Health Promotion Board and the United States Depart of Agriculture.

 

 

OUR FOOD FAIRY CREATIONS

Is HaruPlate’s Food Fairy range for me?

Families who love wholesome, home-cooked meals will get the most out of our Food Fairy range of creations. They were designed for all sorts of caregivers, foodies or not, to dish out a wide variety of tasty, nutritious meals all the time.


How will my kids benefit?

Our range of all-natural products have been developed to aid the development and growth of our little ones.
Your kids will also get to experience a wider variety of foods in different forms.
This ensures your kids are getting what they need, when they need it, and the way they want it.


I’ve got the stuff, now what?

Our products were designed to be flexible, yet hassle-free. Use them to braise, steam, dress, and turn it into a toasty soup.
If you’d like some pointers along the way, feel free to start a chat.

 

SHOPPING WITH HARU

I’ve placed my order, how do I make payment?   

Payments can be made via credit card or debit card.


When will my orders be delivered?

Currently, our products are made in batches to ensure maximum freshness for our little ones. As such, orders may take anywhere from 3 to 7 working days to fulfil upon confirmation.


What are your delivery options and charges?

Delivery to your doorstep will be $7.

 

What is the minimum order quantity?

Minimum order is $30.

 

How do I qualify for free delivery?

The minimum order value to qualify for free delivery is $50. Do a group purchase with other mummies and daddies to get that free delivery!


What is your return and exchange policy?

For food safety reasons, all food products cannot be returned or exchanged unless

  1. the wrong products were delivered.
  2. the product received is defective or damaged.

To get in touch, please email us at happybellies@haruplate.com or DM us through our chat here. We’ll sort it out for you as best as we can.

 

How do I tell my friends about HaruPlate?

Join our Affiliate Programme and earn perks as you spread the word about HaruPlate!


How do I recommend HarPlate to a school I know?

Let us know the details via our Contact Page or chat with us directly. We’d love to bring Haru to more schools.

 

AFFILIATE PROGRAMME

How do I tell my friends about HaruPlate?

Join our Affiliate Programme and earn perks as you spread the word about HaruPlate!


How do I recommend HarPlate to a school I know?

Let us know the details via our Contact Page or chat with us directly. We’d love to bring Haru to more schools.

 

Free Shipping

Free Shipping Above $50.